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Service
How we help clients
A variety of programs and trainings, tailored to your requirement
Industrial Relations Programmes
Dealing with collective bargaining, labour laws, sexual harrasment, disciplinary procedures.
Performance Management
Effective performance appraisals, coaching - counseling, 360 Degree Evaluation Model
Management and Supervisory Skills
Management training using Japanese techniques, skills makeover, STAR, TQM
Customer Service - Development
Customer service skill, "Five Star" Customer Service, winning difficult customers
Communication / Interpersonal Skill
"Mind Your Business" English, Business Writing, Business Case, Business Etiquette
Motivation and Attitude
Power of belief at work, How to be effective at work, positive work attitude / culture
Organisational Change
Leading change within your team, assessing organisation's culture, understanding change
Clerical / Administrative
Clerical development skills, HR for beginners, receptionist service and etiquette
Recruitment and Retention
Competency based assessment for effective, recruitment, interview not interrogate!
Leadership and Management
Esprit De Corp - Team Building, leadership and human relations, team dynamics
Manufacturing / Production
5S, Six Sigma, QC Tools, Cost Reduction, Crisis Management, FMEA, Kanban, Cycle time
Occupational Safety & Health
Accident Investigation, OSH - implementation, system, performance, job safety analysis.